Call Center Agent job vacancy in Eastside Exterminators (Woodinville, WA 98072)

Hi, are you looking for Call Center Agent jobs in Woodinville, WA 98072 ?
we got a perfect job opening for you !

Company name : Eastside Exterminators
Location : Woodinville, WA 98072
Position : Call Center Agent

Description :
Do you have experience in customer service or sales? Are you passionate about helping people
solve their issues?
Are you looking for year-round, full-time work, with benefits and a career track, at a family-focused, empowering company?
What’s the job?Your customer service skills will provide a solid foundation in the call center role. You will use your experience to understand our customers’ pest issues in order to get them on the right track to solving them for good! This requires a basic understanding of sales principles and properly anticipating our customers’ needs. However, it is the ability to learn our processes and adapt to change that makes you a perfect candidate for this position.
What kind of person are you looking for?

Highly attentive to details
Sales-driven mindset
Team player that strives to set others up for success
Passion for helping solve issues

So what does my day look like?

Communicate with our customers using empathy and understanding to help solve their pest issues by answering incoming sales calls in a call-center environment
Utilize and follow a call script to assist our customers
Follow up on email or voicemail leads in a timely manner
Enter service orders with key information for the field technicians
Address escalated customer issues with professionalism and a sense of urgency
Accurately enter notes and upload documents in our CRM

What do I need to be able to do?

Ability to work in an office and in-bound call center environment
Availability to work a full-time 8-hour shift between our office hours of 7:30am-6pm Monday-Friday and rotating Saturdays.
Must undergo pre-employment criminal background check and drug screen

What’s in it for me, really?Great question! As an Eastside employee, you will have access to:

Medical, dental, vision and life insurance
A 401k retirement program with company match
Paid time off and holiday pay
Employee Assistance Program, financial planning, wellness and nutrition, legal counsel and more

What does it pay?You’ll start at
$18-20/hr DOE with uncapped commission!

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