Clinic Services Representative II-Registration job vacancy in Rutgers University (New Brunswick, NJ 08901)

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Company name : Rutgers University
Location : New Brunswick, NJ 08901
Position : Clinic Services Representative II-Registration

Description :
Position Details

Position Information

Recruitment/Posting Title

Clinic Services Representative II-Registration

Job Category

Staff & Executive – Healthcare – Administrative Services




New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Clinic Services Representative- Registration II for the Eric B. Chandler Health Center at the Robert Wood Johnson Medical School.

The primary purpose of the Clinic Service Representative II-Registration is to perform a variety of simple
and complex registration activities at the Eric. B. Chandler Health Center and its affiliate sites under limited supervision.

Among the key duties of this position are the following:

Provides efficient and courteous services when scheduling patient’s appointments.
Utilizes computer to process full registration information for new/established patients at every visit.
Determines eligibility for federal and state programs. Determines eligibility and processes applications.
Receives, reviews and responds to routine and complex inquiries from patients, colleagues, practice physicians, State Presumptive Eligibility department staff members.
Performs cashier duties.
Responsible for generating new schedules or daily reports.

Position Status

Full Time

Hours Per Week

Daily Work Shift






Position Salary

Annual Minimum Salary


Annual Mid Range Salary


Annual Maximum Salary


Standard Hours


Union Description

Teamsters, Local 97

Payroll Designation



Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to

COVID-19 Immunization Requirement

Under Policy 60.1.35, Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Prospective employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster within two weeks (14 calendar days) of eligibility. Based on current guidance, individuals are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of any COVID-19 vaccine authorized or approved for use in the United States by the United States Food and Drug Administration (FDA) and recommended by the Advisory Committee on Immunization Practices (ACIP) of the Centers for Disease Control and Prevention (CDC). Eligibility for a booster against COVID-19 varies and is explained on the University’s web site located at Failure to provide proof of primary vaccination and booster will result in rescission of a prospective employee’s offer of employment and/or disciplinary action up to and including termination.

Seniority Unit

Terms of Appointment

Staff – 12 month

Position Pension Eligibility



Minimum Education and Experience

Two (2) years of experience in physician, hospital or health center billing setting, including management of various types of insurance billing processes.


Required Knowledge, Skills, and Abilities

Bi-lingual (English/Spanish) skills.
Demonstrated knowledge of medical terminology.
Must be familiar with the billing practices of Medicaid and Medicare and other third party payors.
Requires working with office equipment and confidential patient records and correspondence.
Required to proofread and check documents for accuracy.
Evening and weekend rotations.

Preferred Qualifications

Candidates having experience working in a Federally Qualified Health Center.

Equipment Utilized

Physical Demands and Work Environment


DEMANDS: This position requires standing, walking, use of hands to finger, handle or feel, ability to reach with hands and arms 1/3 of the time; ability to talk or hear up to 2/3 of the time and sitting over 2/3 of the time. Must have clear vision at 20 inches or less (close vision).


ENVIRONMENT: Moderate noise level.

Special Conditions

Posting Details

Posting Number


Posting Open Date

Special Instructions to Applicants

Regional Campus

Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus

Downtown New Brunswick


New Brunswick



Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Infection Control and Safety

This position is subject to all Rutgers University policies, including TB surveillance and other infection control and safety policies. Please review the Tuberculosis Surveillance Policy for additional information.

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