Customer Service Representative job vacancy in Performance Team, a Maersk compay (Burlington, NJ 08016)

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Company name : Performance Team, a Maersk compay
Location : Burlington, NJ 08016
Position : Customer Service Representative

Description :
About the company:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Performance Team and Damco Distribution, now part of the Maersk global organization under a combined Warehousing & Distribution division, offer third party logistics services to over 500 customers. Encompassing almost 15 million square feet of warehousing capacity throughout the country and a large transportation segment capturing a variety of services, we have key supply chain hubs in the Los Angeles and New Jersey/New York areas, and other facilities along the Western & Eastern coasts along with multiple locations in the Midwest. Delivering significant sales and profitability growth, we will drive the Inland Logistics and Services business for the combined US business units for Maersk.
Interviews customers and records interview information into computer for customer service by performing the following duties.
Essential Duties and Responsibilities:
Talks with customer by phone or in person and receives orders for account.
Supervise assigned accounts
Deliver Customer expectation
Fills out contract forms, determines charges for service requested, communicates changes with accounts and ensures orders and changes are executed.
Solicits sale of new or additional services.
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
Position is full-time and on-site.
Education and/or Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. If you are interested in applying for employment with Performance Team- A Maersk Company in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the Human Resources Department by calling 844-447-7878 or emailing Determination on requests for reasonable accommodation are made on a case-by-case basis.
Job Type: Full-time
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
8 hour shift
COVID-19 considerations:We are taking all necessary precautions to ensure the health and safety of all employees.
Work Location: One location

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