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Company name : People for People
Location : Yakima, WA
Position : Follow-Up Support Coordinator
Description :
_Status: Non-Exempt HourlyReports To: Program SupervisorDepartment: Employment and TrainingLocation: Yakima, WASalary Range: Per salary scaleLast Revision: January 7, 2021
Core Competencies
People For People employees may be evaluated during their annual performance review on CoreCompetencies in addition to their duties contained within their job description. Each Core Competencywill then be defined based on the type of work the employee performs. Core Competencies are as follows:
Accountable
Focus on Customer
Interpersonal Communicator
Professional
Team Centered
Knowledge of Job
Performance of Job
General Summary
The Follow up coordinator provides direct participant contact to support WIOA Follow up services toparticipants to ensure they achieve job retention, wage gain and career progress. The Follow-up SupportCoordinator performs essential and accurate recording and reporting of service and performanceoutcomes._*Essential Functions and Duties*
Maintains regular contact with participants for 12 months after program exit.
Assesses exited individuals to determine continuing needs for career planning, intervention and
resources that help them retain employment.
May work with employers directly to verify employment and identify additional training or
advocacy needs.
Works with case management staff to support the participant’s Follow up plan, additional
counseling and/or job search needs.
Collects and enters accurate employment and wage data in Efforts to Outcomes (ETO) database.
Assists Program Managers and MIS in preparing accurate reporting.
Job Specifications KSAOs (Knowledge, Skills, Abilities and Other characteristics)**
Communicates clearly
Knowledge of and ability to perform initial assessments of needs
Knowledgeable of program regulations and services.
Knowledgeable of community and employment resources
Ability to enter data accurately
_*Educational/Work Experience Requirements*
Associate of Arts degree
Demonstrated data entry skills
Or High School Diploma (or GED) and 2 years of customer service and Data entry experience.
_*Other Requirements*
Employment is contingent upon successfully completing and passing a Pre-employment Drug
Screen and a Washington State Patrol Background Check and/or National Background Check,Reference Checks, Credit Check if applicable and other required documents.
Personal vehicle required to attend meetings/seminars in other locations and for pickup and
delivery of miscellaneous documents._*Working Conditions/Physical Environment*
Duties are performed primarily in an office environment. Sitting, stooping, walking, standing and light
lifting. Moderate to heavy computer data entry.
Physical requirements include the dexterity to reach, stand, climb, squat, twist, finger keyboards, lift
light loads, and the ability to do sedentary work.
This is not a safety sensitive position.
_Safety Sensitive: This is not a safety sensitive position._DisclaimerThe statements contained herein reflect general details as necessary to describe the principal functions ofthis job, the level of knowledge and skill typically required, and the scope of responsibility, but should notbe considered an all-inclusive listing of work requirements. Individuals may perform other duties asassigned, including work in other functional areas to cover absences or relief, to equalize peak work periodsor otherwise to balance the workload.
People For People is an equal opportunity employer and does not unlawfully discriminate on the basis ofrace, creed, national origin, disability, sex, marital status, age, or any other protected status covered bythe federal or state law. Please let People For People know if you need of a reasonable accommodation inorder to perform the essential functions of the job or to participate in the application process.
This job description does not constitute an employment agreement between the employer and employee and issubject to change as the needs of the agency and requirements of the job change. People For People exercises theright to practice Employment At Will under Washington State law. Employment At Will states that employment with
the organization is voluntarily entered into and employees are free to resign at any time for any reason. Similarly,the organization is free to terminate an employment relationship at any time for any reason.
Job Type: Full-time
Disclaimer : all data is sourced from indeed and we are not responsible for any error
