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Company name : Wren Kitchens
Location : Allentown, PA
Position : General Showroom Manager – Allentown PA
About The Role
Retail Management – $150,000 on target earnings
Manage the end to end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, delivery and installation
Managing and coaching the showroom team to deliver; sales/KPI targets, service standards, showroom presentation standards, process compliance & company values by being an inspirational leader within the showroom
Conducting regular 1-2-1s, performance development reviews with the showroom team, delivery and implementation of performance improvement plans when required
Working with Installation Managers to ensure service standards of installers and installations are maintained
Managing a customer lead bank, generating appointments & managing outstanding quotes to ensure sales are converted through exceptional customer service
Supporting the showroom team with issue resolution where required to central customer service and installation teams
Conducting daily team briefings to ensure showroom team is aware of all relevant information from HQ & locally
Ongoing recruitment of exceptional Kitchen Sales Consultants, Design Managers and Weekend Sales Advisors to achieve showroom targets and budgets
You’ll have experience in a retail or sales management role for a minimum of 5 years
You can work 40 hours a week including weekends and evenings
You’re customer-focused and prepared to work in a fast-paced environment
You’ll have the ability to motivate a large sales teams to achieve KPIs
You’ll be results-driven and have experience hitting or exceeding targets
About The Company
Wren Kitchens, the UK’s number one kitchen retailer and manufacturer, have rapidly expanded into the USA. Wren is famous for providing tailored, luxury kitchens at affordable prices. We could not be more excited to be opening new kitchen showrooms, manufacturing facilities and corporate offices in 2022.
With our exponential growth, we are looking for incredible individuals to join us and continue our success story!
What’s great about working for us?
A fantastic team environment, with great facilities
Uncapped earning potential
Commission paid during annual leave
Excellent training and development programmes
Fantastic career progression
High-quality IT equipment and software
Generous PTO and benefits
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