Hi, are you looking for Global Logistics Order Management Agent jobs in Edison, NJ 08837 ?
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Company name : Expeditors
Location : Edison, NJ 08837
Position : Global Logistics Order Management Agent
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
18,000 trained professionals
350+ locations worldwide
Globally unified systems
Order Management is one of the core services offered by Expeditors. The basis of the service is to receive customer orders electronically and then manage and report upon the milestones presented on the Orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Serve as a single point of contact for Order Management customers and to assist them in tracking information from Purchase Order Inception through final delivery
Proactively monitoring exception reports and dashboards to ensure Expeditors is meeting key event milestones within the life of a Shipment. This may involve working with multiple Expeditors Origin offices.
Create Internal and External Order Management reports using Expo Scheduler such as Daily status reports, In Transit Report and Business Review Reports etc.
Manage “Standard Operating Procedures” for each client and coordinate SOP revisions with customers and Origin offices
Inform customers of latest developments at Origin related to port strikes, embargo, port congestions, regulatory and legal provisions which may have an impact on their business
Managing the complex OM network requires a high level of attention to detail, understanding & maintaining operational procedures, troubleshooting abilities, and providing superior customer service to ensure a seamless flow of information.
Effective interpersonal skills. Must be able to listen, comprehend and communicate clear and concise information to obtain positive results
PC skills with strong emphasis on Excel is required
A basic understanding of EDI is preferred
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
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