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Company name : WAGI Washington Gastroenterology
Location : Tacoma, WA 98405
Position : Hospital Scheduler
Description :
Washington Gastroenterology believes that digestive health is the foundation for a healthy life. We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases.
We are WAGI
WAGI is seeking a full-time Hospital Scheduler to join our Central Scheduling Team. The Hospital Scheduler is responsible for working directly with the Hospitalist Providers to plan and coordinate the gastroenterology health care for patients who are in the hospital and for patients who are not in the hospital but need procedures done in a hospital setting.
Responsibilities
Receives incoming calls and tasks from clinic, providers, and/or queu
Gathers pertinent medical history, present condition and problem prior to scheduling outpatient procedures for patients
Verifies demographics, insurance, chart notes, and referrals
Follows the Scheduling Standards and Exceptions guidelines for each hospital to ensure accuracy
Follows the guidelines of the individual hospital
Collaborates with the appropriate hospital personnel in scheduling and preparing the patient for procedures
Provides detailed explanation to the patient of their responsibility for their upcoming appointment
Ensures all requirements are complete for each appointment scheduled
Notifies patients of pathology results as directed by physicians
Manages follow up care for patients if needed per provider’s orders
Observes patient confidentiality as part of HIPAA regulations
Monitor changing insurance information and take appropriate action to maintain requirements
Qualifications
Education, Licensure and Certifications
High school diploma or equivelant required
Current licensure as a Medical Assistant – Certified or Licensed Practical Nurse in the state of Washington required
Experience
Prefer a minimum of two (2) years experience in a medical setting
Prefer a minimum of one (1) year experience of scheduling in a healthcare setting
Strong knowledge of medical terminology required
Skills and Abilities
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to operate a computer
Proficient in Microsoft Office products, specifically Excel and Word
Ability to multitask in a fast paced environment
Physical Activities and Requirements
Prolonged periods of sitting and performing administrative duties including the use of computers
Repetitive hand movements/typing
Able to lift and carry supplies and equipment as needed (up to 25 pounds)
This team works primarily remote from home with training conducted onsite in Tacoma. Candidates must reside and work in Washington State and due to unique city ordinances that impact employers, WAGI does not allow anyone to work remotely from Seattle, WA. The following conditions must be met for interested candidates in their remote location:
Individuals in this position will be working remotely from their homes. This will require that the individual have a location to work from where they are able to ensure the protection of Personal Health Information (PHI), must have the minimum internet connection requirements and surge protection in your home required to utilize systems, and meet the other requirements for the Telecommuting Agreement.
A home work environment that allows you to work free from distractions and sources of background noise and free of potential hazards including tripping hazards, electrical hazards, etc.
Ability to secure and protect WAGI supplied computer, phone, and systems and ensure protection of Personal Health Information (PHI)
Though this position provides the benefit of telework, it does follow a standard schedule based on the hours of operation
As a healthcare organization, the candidate must be fully vaccinated against COVID-19. WAGI will consider requests for religious or medical accommodation exemptions from this requirement as allowed under the Mandate at the time of Job Offer through Human Resources. Your vaccination status is confidential information not to be shared with the Hiring Manager
Washington Gastroenterology has an excellent benefit package that includes the following:
Closed for major holidays
Medical, Dental, Vision & Prescription
Life Insurance coverage
Long Term Disability coverage
Tuition Reimbursement
401(k) retirement program with profit sharing
Paid Time Off – 4 weeks in your first year
Monday – Friday Schedule with no evenings
Mon-Fri
5/8’s
40
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