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Company name : CCSWW
Location : Federal Way, WA 98003
Position : Housing Case Manager (F-SHARP)
Description :
Overview:
Full-time
position s
tarting at $23 – $25.57/hr (D.O.E) with
COMPETITIVE BENEFITS INCLUDE:
Medical, Dental, Vision, Life Insurance and Long-Term Disability
Health Savings Account and Flexible Spending Account
Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
CCS/CHS 403(b) Employee Saving Plan
Employee assistance program
Lots of room for advancement
Position Description
The Family – Services and Housing to Access Recovery Program (F-SHARP) serves the most vulnerable families in King County and provides outreach and case management to assist them to obtain and maintain stable housing while supporting them to access behavioral health services. The program assists clients in accessing and maintaining housing though the King County Coordinated Entry for All System. The F-SHARP team is a multi-disciplinary team that includes mental health professionals, medical professionals as well as case managers. The lead case manager will work as a member of the team and will follow families as they move into permanent housing and transition their supports to mainstream resources.
Responsibilities:
Case Management
Use motivational interviewing to provide outreach to potential clients and explore if program enrollment could assist them in reaching their housing stability goals.
Meet with prospective clients to collect enrollment documentation.
Support households to navigate the Coordinated Entry for All (CEA) System, including enrollment in housing programs and if necessary, mobility transfers to programs with higher levels of service.
Conduct required assessments at intake, six months and program exit.
Assess clients for housing needs and develop housing stability plans to address barriers/goals accordance with program standards.
Provide life skills training regarding housing location, budgeting, tenant responsibilities, and other housing related skills.
Coordinate with housing and other service providers to support the housing entering and maintaining housing.
Maintain physical case files and database entry in accordance with agency standards.
Work collaboratively with other staff to identify resources and services that can be used to better serve clients.
Provide individualized case management for clients as directed by their case plan.
Assist clients in accessing mainstream support for to employment, mental health and other services as necessary.
Employ crisis management skills where necessary to assist clients in difficult situations.
Manage a case load of 17-20 households in varying stages of the program curriculum.
General Responsibilities
Adhere to confidentiality guidelines and respect client privacy.
Ensure clients guide housing search preferences and goal setting.
Maintain accurate record of hours worked and submit timesheets on schedule.
Attend required trainings as scheduled.
Participate in staff and supervisory meetings as required.
Participate in agency advocacy on behalf of the people we serve.
Contribute to and support a positive, team-oriented, culturally diverse work environment.
Perform other job-related duties as assigned.
Qualifications:
Minimum Qualifications
Bachelor’s degree in social services or a related field
Understanding of issues homeless families often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness.
Excellent written and oral communication skills.
Excellent computer skills, with ability to maintain complex client records.
Valid Washington State driver’s license.
Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
Criminal history background checks are required prior to employment.
Preferred Qualifications
Master’s degree or higher in Social Work or a related field.
Fluency in second language that is spoken by a substantial number of King County clients
Proficiency in Microsoft Office Suite and HMIS.
Substitute Qualifications
A combination of education/training, and documented knowledge/skills and experience may in some cases substitute for the BA requirement.
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