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Company name : Cigna
Location : Pennsylvania
Position : IT Project Management Director
Please note – to apply for this role, you must be a current contractor with Cigna, Express Scripts, or Evernorth. Evernorth is a new business within the Cigna Corporation.
As a lead for Delivery, you will be responsible to new demand prioritization, demand intake, resource management of delivery management team and portfolio management to ensure customer delivery expectations are met and risk are mitigated appropriately. . In addition to relationship management and portfolio management, as lead for delivery you will be responsible for coaching and mentoring of delivery team members. This includes performance management, skill assessment and development and long term career planning and direction setting. In addition to GOMD focus, this role will also be a leader among delivery peers and work to “raise the bar” on delivery capability across Delivery organization. This role will also be a key member of delivery leadership team to assist in overall organizational strategy and organizational talent grooming and succession planning.
Specific areas of responsibility are:
Depicts Cigna’s core values: “care deeply about our customers, patients and coworkers”, “partner, collaborate and keep our promises”, “innovate and adapt”, ”act with speed and purpose”, “create a better future – together”.
Promotes an environment of Diversity and Inclusion.
Understands, depicts and leads by example on various Emotional Intelligence components – Self Awareness, Self-Regulation, Motivation, Empathy, collaborative influencing, and Social Skills.
Has an agile mindset and drives agile teams to get appropriate handoff from APMs and execute the initiatives taking them through finish line along with meeting the desired outcomes of managing time, scope, cost and risk
Has a benefits realization mindset and engages both customers and delivery teams on the understanding of the business value, the alignment of business outcomes to the project outcomes and assurance that business expectations on value outcomes are achieved.
Financial acumen to understand the financial standing of different projects within the portfolio and GOMD orgs’s P&L
Guide the team and ensure all are working towards a common goal with an understanding of overarching vision. Ensure team is educated on business process, business strategy and business outcomes to influence the quality of the delivery and change management for desired adoption goals.
Develop partner strategy to increase the quality of Vendor management discipline to drive efficiency and effectiveness.
Look toward LEAN opportunities in continuous improvement of efficient processes and effective role differentiation
Partner across engineering teams for collaborative work environments building trust for goal of improved product and improved customer experience.
Provide thought leadership to Program Governance activities that can help drive delivery efficiencies
Focus on customer experience and unparalleled colleague experience through customer journey map development and account plan development for GOMD
Ability to set challenging goals and objectives, prioritize, and manage situations to to meet or exceed customer expectations.
Demonstrated leadership in major infrastructure areas such as end point, identity, compute, storage, cloud, and remote access.
Demonstrate leadership in talent management, resource management, portfolio management, program management, relationship management and financial management.
Experience leading within a global, matrixed management organization with the ability to influence without authority
Advanced experience with agile methodologies. Experience with SCRUM/ Kanban and preferably SAFe framework.
Experience in Lean Portfolio Management and Six Sigma Black Belt
Experience in Project Management Institute PMP framework
Experience leading change and working in an organizational transformation.
Extensive vendor selection, management and negotiation experience in global environments
Strong interpersonal, team building, and motivational skills
A passion to mentor and develop strong talent
Self-motivated, adaptable, able to prioritize and motivate others
Lifelong learning aptitude and continuous skill development philosophy
Strong organizational skills and multi-tasking capabilities
Strong written and verbal communication skills with the ability to create and present strategies and roadmaps
Must be a current contractor with Cigna, Express Scripts, or Evernorth. Evernorth is a new business within the Cigna Corporation.
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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