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Company name : State of Washington Dept. of Labor & Industries
Location : Tumwater, WA
Position : Learning Center Administrator
Description :
Description
Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. Washington is America’s Top State according to U.S. News (2021) and we provide one of the most competitive benefits packages in the nation. Here at the Department of Labor & Industries (L&I), we believe that your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington’s 3.3 million workers. Learn more about L&I, the employer of choice. This position is key in supporting the mission of the agency by serving as the first point of contact and the agency’s expert and technical administrator with the highest-level agency system access for the Washington State Learning Center, and ensuring information and access to employee training and development opportunities statewide. This position is responsible for managing the assignment; monitoring, tracking, auditing and reporting of OHR managed training courses for new hires and newly appointed Supervision Fundamentals Program courses for newly appointed supervisors, as well as providing Learning Center technical support and scheduling for ILD program activities. We are seeking someone with a customer-first mindset. Are you someone who enjoys solving problems, interacting with others and creating relationships, and is a go-getter who thrives when the going gets tough? Our ideal candidate will be detail oriented, have strong organization skills, and will be proactive in their approach to communication. If this sounds like you, please apply today! Per Governor Inslee’s Proclamation 21-14 (Download PDF reader) (Download PDF reader), state employees must be fully vaccinated which will be verified by Human Resources prior to your first day of employment. Please contact Steve Camerer at cste235@lni.wa.gov if you need information on medical or religious accommodation. Due to the COVID-19 pandemic, telework is temporarily expected for most positions, including this one. The vaccine mandate applies to all employees regardless of teleworking status. As L&I begins to allow for staff re-entry into the workforce, the incumbent of this position may be expected to report to an L&I facility or field office (duty station) for work activities. At that time, discussions about this position may be eligible for continued telework in accordance with L&I’s telework policy. Telework is dependent upon business needs and supervisor approval. When asked to work in the office, the duty station for this position is: Tumwater, Washington.
Duties
Some of what you will be doing:
WA State Learning Center administration, management, implementation of functions for the L&I Learning Center domain, including:
Learning Center System Activity Administration and Maintenance
Reporting
Assigning Certifications and Outside Vendor Training
Customer Service
Education/Training
Communication
Manage, implement and administer Learning Center system enhancement, changes, including:
Collaboration with internal and external Leaming Center Business Partners
Onboard L&I new hires
Onboard newly appointed supervisors to the Supervision Fundamentals Program (SFP)
Inclusion, Learning and Development Program Support
Qualifications
Required:
Associate’s Degree with a focus on business administration, human resources, public administration, social or organizational behavioral sciences, or related field.
Two years relevant work experience may substitute for education.
AND
Two (2) years of experience in data collection and analysis using some type of custom automated system, preferably a learning management system.
AND
Two (2) years of experience using standard office software such as Microsoft Office suite (Word, Excel, Outlook, and PowerPoint).
AND
Three (3) years providing customer service, work independently in making decisions regarding work processes and methods.
OR
High School diploma or equivalent.
AND
Three (3) years of paraprofessional experience in managing training records, data collection and analysis using some type of learning management system.
AND
Three (3) years of experience using standard office software such as Microsoft Office suite (Word, Excel, Outlook, and PowerPoint).
AND
Three (3) years providing customer service, work independently in making decisions regarding work processes and methods.
Preferred:
Bachelor’s degree with a focus on business administration, human resources, public administration, social or organizational behavioral sciences, or related field.
AND
One (1) year of HR experience.
AND
Two (2) years of experience in data collection and analysis in SAP/HRMS, learning management system or a similar system.
AND
Two (2) years providing customer service, work independently in making decisions regarding work processes and methods.
OR
Equivalent education/experience.
Supplemental Information
Application Process: The top candidates will be contacted directly to interview for this position. Because the selection will be based on information provided by you, it is in your best interest to identify the knowledge, skills and abilities that address the mandatory and desirable qualifications described in the announcement. Please include the following documents with your application:
A cover letter describing specific qualifications.
A current resume detailing applicable experience and education.
A list of at least three professional references with current telephone numbers.
**IMPORTANT** DO NOT attach or place any information about your vaccination status, including listing the Governor Mandate as a reason for leaving employment, within the application, resume, or cover letter. If you do, we will reject your application. If we reject your application, we are doing so to safeguard others from receiving your confidential information. You will need to remove the confidential information before you can apply again.
Other Information:
Offer of hire is contingent upon completion of a background check that includes a criminal record history review.
Positions requiring travel must have a valid unrestricted driver’s license and must be insured if driving a privately owned vehicle on state business.
This position is represented by the Washington Federation of State Employees (WFSE).
Candidates who are offered a job with L&I must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.
The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal Form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
Please note: This announcement may be used to fill multiple permanent and/or non-permanent positions.
(IF DOING ASSESSMENT): Positions requiring skills assessments are proctored remotely by Zoom or MS Teams. Applicants who are selected to move forward in this hiring process will be contacted by email to schedule a skills assessment session.
Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please blackout any personally identifiable data such as social security numbers. For further information, please contact us at Jobs@Lni.wa.gov
Diversity, Equity, and Inclusion Employer
Here at Labor & Industries our employees come from all walks of life as do we. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We believe in the importance of recognizing the value each of us contribute to the success of the mission of the agency. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures on how we can provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.
The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call
(360) 902-5700. TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
If you have any questions regarding this announcement, program, or the agency or to request a full position description, please contact
Steve Camerer
at
cste235@lni.wa.gov
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