Management Analyst II- Dashboard Analyst job vacancy in City of Tacoma (Tacoma, WA 98402)

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Company name : City of Tacoma
Location : Tacoma, WA 98402
Position : Management Analyst II- Dashboard Analyst

Description :
The City of Tacoma’s Information Technology Department is seeking a Management Analyst II (Dashboard Analyst) to join their Data and Analytics team. In this role you will apply your knowledge of data visualization to deliver analytical solutions which translate complex data into easily understood business dashboards with compelling, dynamic visuals.
The Data and Analytics team is responsible for enabling departments throughout the City to access and make use of their data. The Management Analyst II (Dashboard Analyst) will work under the direction of the Senior Dashboard Analyst and is responsible for helping transform data into actionable insights that empower our internal customers to make smart business decisions.

Key responsibilities:

Design, develop, and deploy reports and dashboards in Tableau using advanced features such as parameters, LOD calculations, worksheet and dashboard actions; blending and joining data from multiple data sets to create comprehensive solutions.
Collaborate with Senior Dashboard Analyst, business stakeholders, data architect, data engineers, and other functional and technical staff to translate requirements into long-term BI solutions.
Provide data visualization support on decisions and priorities regarding the City’s overall Tableau development and administration. Assist with the application and enforcement of data standards and guidelines that drive the design of data solutions.
Support the development and implementation of analytic templates and components that can be deployed across multiple environments. Assist in assessing data quality and integrity on reports within analytical products and work with appropriate departments on problem resolution.
Provide end user support for delivered solutions, including training, troubleshooting, maintenance, and enhancements.

The City of Tacoma is committed to fostering a workplace that is innovative and flexible, and which attracts, supports, and retains a diverse and talented workforce. This position is telework eligible, but candidate must still reside 2 hours from Tacoma City Limits. The successful candidate may apply for and request approval for a Telework Arrangement.


equivalent combination

A Bachelor’s degree in analytics, information technology or a related field


At least three years’ work experience in data visualization using Tableau, Power BI, or other leading data visualization software.

*Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable experience, please tell us about it!


Tableau Desktop Specialist or Tableau Data Analyst Certification
Experience with SAP HANA Live Views, Snowflake, and/or FME

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Depending upon assignment a WA driver’s license may be required.
Individuals may have to pass a background check depending upon assignment


The successful candidate will possess the following skillset:

Advanced knowledge of and experience with data visualization, dashboard design, and development in analytical tools such as Tableau, Power BI, MicroStrategy, etc.
Knowledge of RDMS systems and data lakes such as Snowflake, MS SQL, Oracle, AWS online, etc.
Understanding of relational databases and SQL programming language
Knowledge of ETL (extract, transform, load) methodologies and tools, and FME knowledge a plus
Knowledge of data privacy, compliance, and security role designs
Ability to address query performance and tuning issues
Skills in requirements gathering, analysis, problem solving and troubleshooting
Good interpersonal skills for working with team members as well as our customers with the capacity to listen to customer needs and respond accordingly
Excellent organization and planning skills; ability to prioritize and handle multiple tasks simultaneously


To be considered for this career opportunity:
Please apply online and attach the following:

Resume – describing your experience and capacity as it relates to the responsibilities of this position
Cover Letter
Copies of your degree or certificates of training

Applications received by September
9 will receive first consideration.

In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Applications received without the required resume, cover letter, and writing sample(s) will not progress in the selection process.

Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process. Appointment is subject to passing a background check.

The City of Tacoma offers a generous program of employee benefits:

Outstanding working conditions and an exceptional quality-of-life environment.
Medical coverage for eligible employees, spouses and dependents, including children up to age 26.
Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits.
Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26.
Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code.
Personal time off.
Paid holidays.
Flexible schedules.
A great pension plan.
The Community
Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of over 220,000. The third largest city in the state of Washington, it is a diverse,
progressive, international gateway to the Pacific Rim.

Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s.

Tacoma boasts the state’s highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city’s vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry.

Tacoma’s natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location – just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense’s premier military installation on the West Coast – only adds to Tacoma’s desirability. To see a few of the great things Tacoma has to offer, view this YouTubeVideo!

When you work for the City of Tacoma you’ll have the opportunity to enjoy a healthy work/life balance, the potential for flexible work schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny.

The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Communication from the City of Tacoma:
We primarily communicate via email during the application process. Emails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. (For technical difficulties using the NeoGov system, call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.)

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