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Company name : Allegheny County Department of Human Services
Location : Greentree, PA
Position : Promising Practice Supervisor
The Promising Practice Team Supervisor, under the Manager of Priority Planning Services Bureau, will work as a member of the management team assuming the administrative responsibility for the oversight of activities related to developing new/enhanced service options, diversion options for difficult to serve individuals and expanding clinical and medical components. The Promising Practice Team Supervisor will be responsible for the oversight of planning activities with other entities such as; Department of Human Services Offices (DHS), Community Care Behavioral Health (CCBH) Office of Development Program’s (ODP) Capacity Building Institute and the Dual Diagnosis Treatment Team. Additional responsibilities and guidelines associated with this job are directly related to upholding the Community of Practice tools and principals of Self-Determination by giving families and individuals accurate and reliable information regarding the Intellectual Disability/Autism system, other services systems and community resources.
The Promising Practice Team Supervisor works on a daily basis with the Manager of the Priority Planning Services Bureau and closely with the other Developmental Supports and DHS Management. Local and distant travel as required.
Essential Duties and Responsibilities
Supervises activities related to multi-system planning such Internal Complex Case reviews, Integration & Teaming Meetings, Dual Diagnosis Treatment Team (DDTT) referrals and Planning and Psychiatrist
Provides technical assistance to SCO & providers in the use of biographical timelines and data
Completes monthly reports and tracks progress on department
Participates in system planning around state initiatives such as the Bio-Behavioral Unit and Capacity Building Institute.
Develops provider capacity for new service definitions, service gaps and specialty
Assists staff & teams’ focus on Trauma Informed Care models, encourages the use of creative therapies and developing pro-active support plans.
Implements countywide policies and procedures established for the
Develops and maintains countywide policies and procedures in accordance with all applicable Office of Developmental Programs (ODP) Bulletins and the Administrative Entity Agreement with the Office of Developmental
Establishes a culture that supports individuals & families through the Community of Practice Life Course Tools.
Assures staff work with stakeholders to address cross-system
Internal to DHS
Behavioral Health (including Justice Related Services (JRS) and Drug and Alcohol Children, Youth and Families (CYF)
Rapid Response Team (RRT) o External to DHS
Supports Coordination Units
Other DHS case management units
Western Psychiatric Institute and Clinic (WPIC)
Interfaces with and collaborates with other Office of Developmental Supports (ODS) teams (Fiscal, Service Authorization, Quality Management, Provider Monitoring, Legal and Regulatory Compliance Team) in the sharing and processing of information.
Represents the Manager of Planning Services Bureau at any relevant meetings and/or seminars as
Attends meetings, as
Participates in all required state and county
Provides orientation and training for new staff as it pertains to the roles and responsibilities of this
Provides ongoing technical assistance, consultation and support to
National and local travel to conferences as
This job has direct supervisory responsibilities over up to 6 subordinate staff.
Provides technical assistance and individual supervision to staff and indirectly to contracted
Assigns deliverable job priorities and reviews work produced for quality and
Verifies staff time and attendance for accuracy and approves staff time, schedules (vacation, sick, personal and compensatory time) and travel requests for signature.
Prepares, completes and signs staff performance evaluations with the Director Manager of Planning Services Bureau, as
From time to time the employee will be required to perform additional tasks and duties as required by the employer.
Knowledge. Skills and Abilities
Ability to organize, integrate, coordinate and direct the provision of all services within the assigned areas of
Demonstrated supervisory skills with the ability to plan, organize and supervise the work of professional staff.
Ability to orient staff in regard to rules, regulations, policies and
Strong writing skills, with the ability to write clear recommendations, reports and
Excellent organizational, problem solving and analytical
Ability to write clear recommendations, reports and
Ability to work at a high level of independence with minimal supervision and function with
Ability to establish and maintain effective working relationships with the County, Provider staff, consumers and the general public while consistently advocating the county programs mission.
Extensive knowledge of principles and practices of ID & Autism
Ability to perform basic computer tasks (Microsoft Word, Excel, Outlook, ).
Ability to sit for long periods of time (two plus hours), traverse work floor and
Have both available and consistent access to reliable transportation and the ability to navigate throughout the community for work related assignments.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, consistent with applicable law.
Master’s degree in human services or related field, plus two years’ supervisory experience in human services or human development programs, which includes two years of MH/ID or other program planning and development, service delivery and systems theory and provider delivery systems.
Bachelor’s degree in human services or related field, plus four years’ related supervisory responsibility in human services or human development programs, which includes two years of MH/ID or other program planning and development, service delivery and systems theory and provider delivery systems.
Any equivalent combination of special training, education and experience that meets the required knowledge, skills and abilities.
Certificates. Licenses. Registrations
Act 33, 34 & FBI clearances.
Valid driver’s license and access to a reliable vehicle.
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