Provider Scheduler – Telecommute job vacancy in Optum (Canonsburg, PA 15317)

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Company name : Optum
Location : Canonsburg, PA 15317
Position : Provider Scheduler – Telecommute

Description :
Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we’re working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life’s best work.(sm)

The Provider Scheduler will develop relationships with incoming and existing providers in assigned area/states, provide schedules for multiple states and shifts across the platform, and perform operational responsibilities for assigned providers. Incumbent will work in conjunction with the workforce management team, credentialing / onboarding, Area and Medical Leadership and providers to develop accurate and timely schedule releases, as well as manage provider leaves, time off, and other necessary schedule nuances.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Create, coordinate, and maintain monthly schedules in Intrigma and GTS for all assigned areas. Manage time off requests, available workdays, and call-offs for all assigned providers. Ensure complete accuracy with schedules while ensuring providers are meeting contractual commitments
Responsible for understanding and maintaining appropriate labor models and understanding the service level agreements for MedExpress. Able to independently react and reassess scheduling demands based on changes to labor models and service level
Perform Ad hoc analysis on staffing demands/trends and/or explaining any deviations. Use analysis to respond to demands and make recommendations to Sr. Director of Medical Operations. Sr. Manager of Workforce Management for scheduling changes/improvements
Assist in development and maintenance of policies and procedures surrounding provider scheduling and MedExpress workflows within Intrigma
Develop a solid relationship with providers in assigned for MedExpress areas through telephonic and electronic communications
Work in conjunction with Payer Enrollment and Practice Solutions Liaisons to assist the process of Onboarding
Provide call coverage for emergency call-offs
Other duties as assigned by Sr. Director of Medical Operations. Sr. Manager of Workforce Mgmt., etc.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

Bachelor’s degree, appropriate experience may be substituted for education
Solid Excel experience
Ability to work a flexible schedule/OT as business volume and demands require

Preferred Qualifications:

2+ years of experience in performing analysis and making data-based decisions
Experience creating work schedules, specifically for Providers, and managing daily service level agreements
Proven knowledge of Intrigma scheduling software and Kronos
Ability to work well in a team environment
Ability to work independently with limited supervision
Well organized and be able to multi-task
Solid critical thinking skills
Demonstrated relationship-building skills and excellent written and verbal communication skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So, when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only : The hourly range for Colorado residents is $46.78 to $85.05. The salary/hourly range for Connecticut/Nevada residents is $46.78 to $85.05. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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