Sales & Event Coordinator job vacancy in Northern Quest Resort & Casino (Airway Heights, WA 99001)

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Company name : Northern Quest Resort & Casino
Location : Airway Heights, WA 99001
Position : Sales & Event Coordinator

Description :
Hiring BonusThis position qualifies for our NEW TEAM MEMBER HIRING BONUS UP TO 600$ EXTRA IN CASH BENEFITS for your first 90 days of employment with us here at NQRC. Ask for detailsEssential Duties and Responsibilities
Be knowledgeable regarding features and benefits of Northern Quest Resort & Casino and its competitors.
Thorough understanding of sales, catering, and hospitality terminology, as well as application, including proposal and contract detail
Knowledgeable of sales markets and distributing inquiries to team
General understanding of banquet and venue operations as well as amenities the team supports
Assist with customer inquiries, site inspections or meet and greet, and quote pricing for events as requested
Coordinate all internal catering requests from inquiry through billing completed
Support managers with client preplanning needs, event orders, group resumes, turnovers, proposals, and contracts as requested
Correspond with clients for guest rooms to include: reservations, pick up reports, no shows, and billing as requested
Review all turnovers for accuracy and ensuring key task dates are established, then worked
Monitor group pick up and cut off dates regularly, coordinating with client and servicing manager
Understanding of reservation processes, maintaining communication with rooms division for training to ensure consistency
Ensure initial communication with clients via phone and email are responded to timely
Coordinate IT requests, HIPPO entries, E-Req orders, credit card transaction processing, and other property processes are taken care of for office
Maintain Files (electronic and hard copies) and storage areas are kept organized with par levels maintained
Complete coordinator daily, weekly, monthly check list (including regular reports, inventory, meetings established, calendars monitored)
Ensure confidentiality for clients as well as leadership is maintained
Clients are always treated with respect, adhering to AAA Four Diamond / Forbes Four Star standards at all times
Ensure client correspondence is timely and accurate
Resolve customers’ concerns and needs in a professional manner
Be knowledgeable and competent with sales and catering software
Be able to work well in a team environment with the employee acting as a team leader with minimal supervision
Adhere to department standard operating procedures
Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Policies and Procedures
Ensure control/protection of company assets
Responsible for maintaining a good attendance record
Available and willing to work any changes in hours deemed necessary for Business Levels
May be required to be a panelist for the Internal Review Hearings
This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned
Contacts/Purpose of Contracts
Existing and potential group clients for purpose of servicing group events as assigned.
All department supervisors and above as directed.
Supervisory ResponsibilitiesThis job has no supervisory responsibilities.Education
Associate’s degree (A.A.) or equivalent from two-year college or technical school or equivalent combination of education and experience.
Experience
One year previous hospitality industry experience.
Skills
Proficient in the use of Microsoft programs and other computer software.
Exceptional “people skills”.
Creativity, excellent verbal, writing and editing skills.
Ability to maintain effective working relationships with department head and team members.
Skill in solving practical problems and dealing with situations where only limited standardization exists.
Excellent organizational, communication and interpersonal skills.
Skill in identifying and resolving problems under pressure conditions.
Demonstrated ability to be proactive and remain positive in a multi-tasking environment.
Flexible with scheduling, as promotional and special events demand.
Other Requirements
Ability to obtain and maintain a Tribal Gaming License.
Valid driver’s license (Must be in possession while operating a Tribal Vehicle).
Available and willing to work any changes in hours deemed necessary for Business Levels.
Must be willing to sign a legally binding non-competition contract that prohibits activity that directly conflicts with the integrity of Kalispel Tribe Economic Authority’s business interests and its affiliate organizations as specified within the contract, for the duration of time listed.
Physical Demands
Requires the ability to lift and/or move objects weighing up to 25 pounds.
Constantly requires the ability to give and receive detailed information through verbal communication.
Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
Constantly requires working with fingers rather than the whole hand or arm.
Constantly requires repetitive movement of the wrists, hands and/or fingers.
Often requires walking or moving about to accomplish tasks.
Occasionally requires standing and/or sitting for sustained periods of time.
Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.
Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.Kalispel Hospitality: Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.
Skills
RequiredCommunication SkillsAdvanced
Problem solvingAdvanced
Organizational SkillsAdvanced
Mathmatics Food-RelatedAdvanced
Customer ServiceAdvanced
Job Type: Full-time

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