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Company name : Wilcox + Flegel
Location : Napavine, WA 98532
Position : Store Clerk
As our Convenience store clerk, you will have a passion for customer service. The ideal candidate works well with different personality types, enjoys helping others, and upholds a strong sense of cleanliness and organization. Responsible to consistently role model our Core Values.
Essential Position Functions and Responsibilities:
Rings up customer purchases and receive payments for product sold- whether by cash, check, credit cards, or automatic debits.
Issues receipts to customers for products bought; make necessary refunds, credits, or change to customers.
Provides assistance to customers by making available information on products, and their benefits.
Maintains appropriate interpersonal relationships with the public, especially customers and with co-workers. Address customer concerns.
Keeps records of transaction totals and maintain confidentiality of company sales and records.
Accurately complete shift reports, temperature check reports, etc.
Accurately verify cash drawer count at start of every shift.
Greets customers as they enter the store premises and as they leave.
Ensures that the checkout area is always clean and in order
Stocks shelves in the store and include price tags on each item on the shelve.
Operate car wash (if applicable).
Empty trash cans using required safety equipment.
Properly clean and sanitize restrooms (including “uncomfortable” messes).
Monitor entire lot for trash.
Provides on-the-job training when asked.
Computes every transaction.
Complete any other duties as assigned.
Critical Core Competencies and Skills:
Excellent interpersonal skills as well as verbal and written communication skill
Must be highly organized with strong ability to multi-task
Proven ability to learn quickly and adapt to changing environment; agile, flexible and resilient
Good customer service skills
Basic math skills: The cashier must have a fair knowledge of basic calculations
Excellent communication skills: This position involves interaction with the public and as such requires the ability to communicate orally and in writing
Self-motivated with the ability to follow directions
Ability to get tasks done with little or no supervision
Ability to operate cash register and work with numbers
Ability to pay attention to details
Minimum Education and Experience:
Preferred Education and Experience:
High School Diploma or equivalent
Previous work experience as a store clerk is strongly desired
Licenses, Certifications and/or Registrations (note if Required or Preferred):
Have or be able to obtain a food handlers card at start of position
Attend Cardiopulmonary Resuscitation (CPR) training
Attend and pass any other required training
Equipment and Software Requirements:
The convenience store cashier should have the ability to operate the computer system and other necessary IT gadgets
Position Location/Working Conditions/Equipment
Exposure to chemicals – such as cleaning/disinfecting agents
Dust, dirt, grease or other disagreeable elements
Exposure to moving machinery
Typically standing or walking – generally up to 4 hours at a time
Typically bending, crouching, stooping
Repetitive wrist, hand or finger movement
Occasional lifting (40 lbs.)
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