Support Services Associate job vacancy in Eastern Kentucky University (Richmond, KY 40475)

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Company name : Eastern Kentucky University
Location : Richmond, KY 40475
Position : Support Services Associate

Description :
Support Services Associate

Position Number: S01224P

Position Type: Staff

Position Category: Fulltime Hourly Staff

Search Type: External

Posted Salary Information: Grade 34 (Click here for EKU Salary Grades)

Driver Classification: Driver

City: Corbin

Division: Student Success, Opportunity&Engage

Department: University Outreach & Engagement

Unit: Regional Campuses-Corbin

FLSA: Non-Exempt

Contact Person: Trent Pool

Schedule Type: Full Time (37.5 hrs per week or more)

Additional Schedule Details: Applicant must be available for an afternoon/evening shift, e.g. M-R 11 am – 9 pm.

Funding Source: Institutional

Retirement: KERS

Position Summary:
The Support Services Associate coordinates, problem solves, and provides front line customer service through assessment, communication, and knowledge to complete assigned responsibilities. The incumbent maintains data and records through a specific understanding of the structure and system application; and may provide direction to student workers or other entry-level staff.

Minimum Education:
High School Diploma or GED.

Minimum Experience:
One year of related experience.

Minimum Licensure and Certification:

Qualification Equivalencies:

Desired Qualifications:

Job Functions:
Provides office management to the entire department by facilitating e-presence classes; providing faculty and student support; providing customer service to visitors; managing mail, inventory records, files, admission applications and transfer information
Communicates with internal and external customers to exchange information, resolve issues or concerns, and coordinate activities.
Provides services, advice, and assistance for administrative, financial, and clerical business.
Supports the office functions by completing all other duties and special projects as assigned.

Posting Number: S01224P

Number of Vacancies: 1

Job Open Date: 08/15/2022

Application Review Date: 08/23/2022

Job Close Date:

Open Until Filled: Yes

Special Instructions Summary:

AA/EEO Statement:
Eastern Kentucky University is an Equal Opportunity/Affirmative Action employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement:
Offers of employment are contingent upon satisfactory background check.

Document Link:

To apply, visit

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