Transition of Care Associate job vacancy in Lehigh Valley Health Network (Allentown, PA 18103)

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Company name : Lehigh Valley Health Network
Location : Allentown, PA 18103
Position : Transition of Care Associate

Description :
Job Summary:
Interacts with patients/families to provide post-discharge transition of care outreach, linkage to care management resources, and care coordination in close collaboration with RNs on team and colleagues across the continuum. Acts as an integral part of the care team and is responsible for conducting patient outreach (telephonic and may do in-person home visits) to foster engagement with new and current patients. Assists in application of evidence-based practice through ensuring closure of care gaps and preventive health outcomes.

Education – Required:

Associate’s Degree Population Health, Public Health, or Health Care Administration or
Technical School Diploma

Education – Preferred:

Bachelor’s Degree Population Health, Public Health, or Health Care Administration

Experience – Required:

Experience – Preferred:

1 year Experience with customer service/service recovery and
1 year Experience with care management and/or disease management or
1 year clinical experience and/or medical terminology

Knowledge, Skills, and Abilities – Required:

Proficient in Microsoft Office applications.
Analytical way of thinking.

Location: Lehigh Valley Health Network ยท Remote Patient Monitoring
Schedule: Per Diem Status, Day Shift, 0800-1630

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